Terms and Conditions

Site Contents Usage

Visiting our Homepage is your personal choice. Any privacy-related dispute is subject to this notice and our Conditions of Use, including damage limitations, dispute arbitration, and state laws. For concerns regarding the Privacy Policy, contact us—our support team is happy to help.

As our policies can change at any time, we recommend reviewing them every time you visit to make a purchase.

We collect navigational data (e.g., page visits, loading speeds) to improve your experience. All materials on this site are protected intellectual property owned, controlled, or licensed by Digitaurus.

The Site and all contents are for personal, non-commercial use. Clients may download content for personal use only—no rights or ownership are transferred. Reproduction, distribution, or sale of content is prohibited.

Testimonials

All feedback, comments, and submissions provided to Digitaurus are the company’s property. We own full rights and are not obligated to:

• Maintain confidentiality of comments
• Pay compensation for comments
• Respond to any comments

We may also use testimonials and client logos across digital and print platforms.

Electronic Communications

When you visit our site or send emails, you’re communicating electronically. You consent to receive communications from us the same way. All legal notices and agreements will be communicated via email or site notifications.

Copyright / Trademarks

All site content (text, graphics, images, downloads, etc.) is property of Digitaurus or its suppliers, protected by Australian and international copyright laws. Trademarks belong to their respective owners and cannot be used without permission.

Your Account

Users are responsible for maintaining the confidentiality of their accounts and passwords, and for all activities under their accounts.

Copyright Complaints

If you believe your intellectual property rights have been violated, please follow our procedure for filing copyright infringement claims.

Refund Policy

We aim for 100% customer satisfaction with our unlimited revision policy. If we fail to meet expectations, you may request a refund as per the schedule below:

• Before initial delivery: Full refund (minus 10% service fee)
• Within 48 hours: 66% refund (minus 10%)
• 48–120 hours: 33% refund (minus 10%)
• After 120 hours: No refunds

Refunds must be requested within 5 days of receiving initial designs. No response for 14 days results in project archiving and a $300 reactivation fee.

All refund requests are handled case-by-case by our support department. Once refunded, Digitaurus owns the rights to the design work. You may no longer use or claim any part of it.

How to Claim a Refund

• Call us: (408) 705-1785
  
• Use Live Chat on our website

We’ll attempt to resolve issues first, then proceed with a refund if needed. Upon refund, design rights are transferred to Digitaurus.

SMS Consent Communication

1. SMS Consent

Your phone number collected for SMS purposes will not be shared for marketing.

2. Types of SMS Messages

If you opt in, you may receive:

• Appointment reminders
• Follow-up messages
• Billing inquiries
• Promotions or offers (if applicable)

Example: “Hello, this is a reminder of your appointment with Dr. Smith at Main Clinic on July 15 at 10:00 AM. Reply STOP to opt out.”

3. Message Frequency

Message frequency may vary. Example: up to 2 messages per week regarding appointments or billing.

4. Fees

Standard message/data rates may apply depending on your carrier and location.

5. Opt-In Methods

You can opt in via:

• Verbal consent
• Online form
• Paper form

6. Opt-Out Methods

To stop SMS messages, reply “STOP” at any time or contact us directly.

7. Help

For assistance, reply “HELP” or visit our Contact Us.

8. Standard Disclosures

• Message and data rates may apply
• You can opt out at any time by texting “STOP”
• For help, text “HELP” or visit our site
• Message frequency may vary